I'm having the error message "unable to update cod...
# 🤝helpm
miniature-mouse-80705
08/05/2023, 4:18 PMI'm having the error message "unable to update code" when I click the Publish button. The chatbot doesn't work in live.
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freezing-printer-49373
08/05/2023, 4:22 PMhey
freezing-printer-49373
08/05/2023, 4:22 PMcan you provide a report id?
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miniature-mouse-80705
08/05/2023, 4:26 PMwhat's a report id?
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freezing-printer-49373
08/05/2023, 4:26 PMm
miniature-mouse-80705
08/05/2023, 4:27 PMi was doing this chatbot when the downtime happened
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freezing-printer-49373
08/05/2023, 4:27 PMoh is it working now?
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miniature-mouse-80705
08/05/2023, 4:27 PMnow i can't update it, it's showing error message when i click the publish button
miniature-mouse-80705
08/05/2023, 4:28 PMit won't work
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freezing-printer-49373
08/05/2023, 4:29 PMok
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miniature-mouse-80705
08/05/2023, 4:29 PMthis is the only chatbot that won't work so i 'm guessing the downtime was the culprit
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freezing-printer-49373
08/05/2023, 4:29 PMcan you provide a report ID
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miniature-mouse-80705
08/05/2023, 4:29 PMhow?
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freezing-printer-49373
08/05/2023, 4:29 PM(see my message above)
freezing-printer-49373
08/05/2023, 4:29 PMclick through the link i provided
freezing-printer-49373
08/05/2023, 4:29 PMit explains how to report a problem
freezing-printer-49373
08/05/2023, 4:29 PMit will allow the engineers to see your exact circumstances, and pinpoint your specific issue
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miniature-mouse-80705
08/05/2023, 4:30 PMi can't provide a screenshot, the error message disappears fast
miniature-mouse-80705
08/05/2023, 4:31 PMit says "unable to update bot [chatbot number] code"
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freezing-printer-49373
08/05/2023, 4:32 PMi dont need a screenshot
freezing-printer-49373
08/05/2023, 4:33 PMplease read through the steps in the comments in this thread
freezing-printer-49373
08/05/2023, 4:33 PMm
miniature-mouse-80705
08/05/2023, 4:37 PM3e8f1ee8-1f00-4982-a3e5-ceda543a37ce
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