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Non-Sensical Dialog Flow
# 🤝help
r
Hello, I'm having a strange issue, when instantiate my bot and say hello it automatically jumps directly to the end of the dialog flow. I hope my images help..

https://cdn.discordapp.com/attachments/1137497608550633552/1137497608777109564/Screenshot_2023-08-05_at_5.28.49_PM.png▾

https://cdn.discordapp.com/attachments/1137497608550633552/1137497609049735269/Screenshot_2023-08-05_at_5.29.01_PM.png▾

a
Is that an empty raw input card? Can you try using the wait for user input card instead
r

https://cdn.discordapp.com/attachments/1137497608550633552/1137523815862239382/Example.mov▾

It is a raw empty capture card, but above that is a welcome message... the raw capture card waits for user input before proceeding.. It allows the dialog to flow more smoothly..
a
Oh the kb is finding an answer. You have kb activated on the first node? It seems like the first message is being picked up by the kb? Is it possible you have that fact in the kb as well?
The debugger usually helps to show why a specific answer was elected. Can you share that as well
r
This is what the event debugger shows, looks like it was the summary agent.. when I turned if off it start flowing properly, but I'd like to have it on

https://cdn.discordapp.com/attachments/1137497608550633552/1137704554528522301/Screenshot_2023-08-06_at_7.10.42_AM.png▾

@freezing-printer-49373 Could you give us a hand?
I found out it's the summary agent causing the problem, I eventually rebuilt the whole bot like for like, it was working perfectly until I dragged over a trigger then it caused the bot to search within the KB immediately...
if I turn it off it works
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