500 Error
# 🤝help
f
I am getting this error message a lot today. My bot is processing the request to the API and receiving the result which I can see in the preceding logs, but when it tries to actually send the message in the chat, it encounters this error. Error sending outgoing message X [Error]: An unknown error occurred at Mr (/var/task/customer_code.js:8:28733) at Ot (/var/task/customer_code.js:8:28510) at w (/var/task/customer_code.js:8:67935) at /var/task/customer_code.js:8:62835 at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async Object.flushSendMessages (/var/task/customer_code.js:1236:5026) at async runDialogEngine (/var/task/customer_code.js:1257:3698) at async startEventProcessing (/var/task/customer_code.js:1257:3278) at async Object.onEvent (/var/task/customer_code.js:1257:8054) at async Object.onMessage (/var/task/customer_code.js:1257:7687) { isApiError: true, code: 500, description: 'An unknown error occurred', type: 'Unknown', error: undefined } Does this have anything to do with my end? Or is this just a problem with the Botpress server?
f
I have gotten some errors today. Mine got fixed after logging out and in again. On the cloud.
f
I tried logging out and back in and still got the same errors. It isn't happening every time, but it's happening often.
f
Can you paste the code here after removing the sensitive information?
m
I am also getting the same error very frequently today.
d
Me too
f
Can you share with me the code?
p
i am receinving same issue, how was it resolved for you guys?
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