Help with redirecting the user.
# 🤝helpb
busy-ghost-74211
08/07/2023, 6:42 PMContext - A node has a multiple choice option where each choice will redirect the user to a different node. Task - I want to redirect the user to a particular node if the user sends a text message rather than clicking on an option. How do I do it?
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flat-plumber-75402
08/07/2023, 8:06 PMHello Sarthak you could set the node to transition based on the channel. This handled in the event.channel variable. Here is a screen shot of what this transition would look like, assuming you are using twilio for your SMS integration.
https://cdn.discordapp.com/attachments/1138180297846956052/1138201449768173629/image.png▾
flat-plumber-75402
08/07/2023, 8:07 PMYou can find the channel name in the JSON option of the bottom panel
https://cdn.discordapp.com/attachments/1138180297846956052/1138201882679062578/image.png▾
flat-plumber-75402
08/07/2023, 8:38 PMSorry I just reread this and feel dumb
flat-plumber-75402
08/07/2023, 8:38 PMYou can add an transition that recognizes the event payload type is text
flat-plumber-75402
08/07/2023, 8:38 PMHere is a screen shot of wha that looks like.
flat-plumber-75402
08/07/2023, 8:39 PMhttps://cdn.discordapp.com/attachments/1138180297846956052/1138209741026361405/image.png▾
flat-plumber-75402
08/07/2023, 8:39 PMhttps://cdn.discordapp.com/attachments/1138180297846956052/1138209812501512292/image.png▾
flat-plumber-75402
08/07/2023, 8:40 PMi would also recommend setting the retries to 0 on the Single Choice Skill so it does not try to re-prompt.
https://cdn.discordapp.com/attachments/1138180297846956052/1138210112251625552/image.png▾
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busy-ghost-74211
08/08/2023, 8:03 AMThank you so much, Sara. It really helped a lot.
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flat-plumber-75402
08/08/2023, 12:09 PMYou are most welcome. Glad I could help.
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