Choices are cut off in WhatsApp
# 🤝help
e
The problem is that on some of the single choice cards i've got long text, and when the chatbot is sending the message in WhatsApp, it appears that the choices are cut off
This is how the card looks inside my botpress editor with all the choices

https://cdn.discordapp.com/attachments/1138418040980111370/1138418327610478695/Screenshot_2023-08-08_123055.png

And this is the same card when it's sent in WhatsApp

https://cdn.discordapp.com/attachments/1138418040980111370/1138418494640226365/photo_2023-08-08_12-47-21.jpg

Any solutions on how can i maybe play around with meta developers account or should i just shorten my choices (which is not preferable)
a
Hi @enough-fountain-14338, this has to do with how WhatsApp renders its cards. You can play around with the exact content type (single choice vs card vs dropdown, etc) and the number of options. We're still working on writing more explicit rules when sending content to whatsapp. You can check this thread for workarounds in the meantime- https://discord.com/channels/1108396290624213082/1131622608912273564
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