Hey @stale-television-84374 welcome to the community! ❤️
@freezing-printer-49373 can help with your questions.
Here are the differences between v12 and Botpress cloud:
Botpress v12 :
Is hosted on-prem
Uses an intent-based NLU system
Requires a solid set of backend dev knolwedge to use
Botpress cloud :
Is a cloud-hosted service
Uses GPT models natively
Does not require much technical knowledge to get started