Hey everyone!
Currently building a customer support and a Q&A bot - Knowledge Base is English, bot responds in Hebrew + Users talk in Hebrew
I currently have two issues, which I searched here on Discord but couldn't find an answer to.
1. I am using a personality agent. However, I only want it to be activated when the bot responds using the knowledge base.
The user is only forwarded to the knowledge base when he isn't satisfied with the pre-planned text answers.
However, the personality agent is also being activated in the pre-built answers (simple text nodes), which slightly changes the tone/words of the answer.
Is it possible to fix it?
2. The bot sometimes (happens in 1 of 20 responses) answers in English, instead of Hebrew.
I checked the logs, and it says: "Language detection skipped – message too short"
How do I fix it as well? (pic attached: TranslationAgent1.png, TranslationAgent2.png)
https://cdn.discordapp.com/attachments/1138603366516277360/1138604153191530577/TranslationAgent1_1.png▾
https://cdn.discordapp.com/attachments/1138603366516277360/1138604153434808443/TranslationAgent2.png▾