Query Knowledge Base
# 🤝helpw
wide-london-14130
08/09/2023, 4:22 PMHi,
I would like a brief summary on the selected product that the user is interested in and would like to pull this from querying the knowledge base. It finds the answer but doesnt show in chat
https://cdn.discordapp.com/attachments/1138869882478415962/1138869882864279702/image.png▾
https://cdn.discordapp.com/attachments/1138869882478415962/1138869883149488128/image.png▾
https://cdn.discordapp.com/attachments/1138869882478415962/1138869883413745674/image.png▾
b
bumpy-butcher-41910
08/09/2023, 7:03 PMquery KB stores the answer but doesn't send it immediately
bumpy-butcher-41910
08/09/2023, 7:04 PMyou'll have to send it separately, using a send message card
bumpy-butcher-41910
08/09/2023, 7:04 PMusing this variable: {{turn.KnowledgeAgent.answer}}
w
wide-london-14130
08/10/2023, 12:09 PMHi Robert, that makes sense. Thank you very much - what is the send message card, just text with the above variable?
wide-london-14130
08/10/2023, 12:23 PMThis sends 2 messages when General question is clicked
https://cdn.discordapp.com/attachments/1138869882478415962/1139172115078205541/image.png▾
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