Query Knowledge Base
# 🤝help
w
Hi, I would like a brief summary on the selected product that the user is interested in and would like to pull this from querying the knowledge base. It finds the answer but doesnt show in chat

https://cdn.discordapp.com/attachments/1138869882478415962/1138869882864279702/image.png

https://cdn.discordapp.com/attachments/1138869882478415962/1138869883149488128/image.png

https://cdn.discordapp.com/attachments/1138869882478415962/1138869883413745674/image.png

b
query KB stores the answer but doesn't send it immediately
you'll have to send it separately, using a send message card
using this variable: {{turn.KnowledgeAgent.answer}}
w
Hi Robert, that makes sense. Thank you very much - what is the send message card, just text with the above variable?
This sends 2 messages when General question is clicked

https://cdn.discordapp.com/attachments/1138869882478415962/1139172115078205541/image.png

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