AI Task Answering Question And Saying It Doesn't K...
# 🤝helph
hallowed-football-1829
08/14/2023, 8:13 PMI have manual answering enabled since I want the AI Task to answer the question based on the KB.
https://cdn.discordapp.com/attachments/1140739880100581386/1140739880448704582/Screen_Shot_2023-08-14_at_4.11.48_PM.png▾
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bumpy-butcher-41910
08/14/2023, 8:14 PMhmm I see
bumpy-butcher-41910
08/14/2023, 8:14 PMcan you report a problem and give me the report ID so I can load your bot and test it out myself?
bumpy-butcher-41910
08/14/2023, 8:14 PMClick on the BP logo > report problem > etc
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hallowed-football-1829
08/17/2023, 5:48 PM525aa2d3-96f3-4ff8-a0f1-9c337d6efc17
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bumpy-butcher-41910
08/17/2023, 6:19 PMwhat's happening here is you're using the condition for checking whether a bot was able to answer from a knowledge base
bumpy-butcher-41910
08/17/2023, 6:19 PMbut you're using the AI task, which overrides it
bumpy-butcher-41910
08/17/2023, 6:20 PMso it's answering the bot and then getting sent to the card you have set up that says you don't have an answer
bumpy-butcher-41910
08/17/2023, 6:30 PMyou should set up that node like this, so your bot checks if it couldn't answer before it gets to the AI task
https://cdn.discordapp.com/attachments/1140739880100581386/1141801216628772864/Screenshot_2023-08-17_at_2.30.06_PM.png▾
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