check the bot icon on the top left 🙂

this is the error log: 12:35:11infoMessage of type text received from user-2 on webchat 12:35:13debugExecuting hook conversation_turn_started of agent "SummaryAgent" 12:35:13debugExecuting hook conversation_turn_started of agent "KnowledgeAgent" 12:35:13debugGenerating answer for KB 12:35:13debugContext: Summary of the conversation: """ """ Transcript: """ user: hu """ 12:35:13debugStarting from Main flow 12:35:13debugTransition from (flow:Main) [node:Start] to [node:intro] 12:35:13debugSending Message. Type: text. Text: Welcome to Hola Spanish!. 12:35:13debugExecuting hook conversation_turn_action of agent "SummaryAgent" 12:35:13debug[Capture] Start information capture 12:35:13debugSending Message. Type: text. Text: Have you taken classes with us before? 12:35:13debugExecuting hook conversation_turn_action of agent "SummaryAgent" 12:35:13debugWaiting for user input 12:35:13debugExecuting hook conversation_turn_ended of agent "SummaryAgent" 12:35:13debugGenerating summary for conversation 3 new transcript lines... 12:35:14debugSummary successfully generated 12:35:21infoMessage of type text received from user-2 on webchat 12:35:22debugExecuting hook conversation_turn_started of agent "SummaryAgent" 12:35:22debugExecuting hook conversation_turn_started of agent "KnowledgeAgent" 12:35:22debugGenerating answer for KB 12:35:22debugContext: Summary of the conversation: """ """ Transcript: """ user: hu bot: Welcome !. user: is there homework """ 12:35:23debugManual answering is ON, skipping answering { answer: 'Yes, there is homework for the Spanish classes at Hola Spanish Centre, but it is optional.', citations: [ { kbId: 'kb-2d2107b47e', dsId: 'ds-2a1d419792', offset: 89,

I give up

so your bot won't automatically answer, and instead you have to tell it when to answer

you can learn more about this feature here:

but if you want your bot to answer automatically, just toggle manual answering off