hey sorry if this is off topic but has anyone here...
# 🌎generalw
worried-librarian-9427
08/17/2023, 2:19 PMhey sorry if this is off topic but has anyone here expereinced their bot workflow just dissapear? im in the process of trying to solve this now, I just transitioned my website to display the bot on the homepage and then it broke so I'm losing traffic as we speak 😦
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freezing-printer-49373
08/17/2023, 2:37 PMhey @worried-librarian-9427 i'd recommend oppening up a #1111009377525186570 thread and generating a report id so someone can help you debug.
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worried-librarian-9427
08/17/2023, 2:49 PMhey @freezing-printer-49373 ive done that thanks, just waiting for a reply
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freezing-printer-49373
08/17/2023, 2:52 PMcan you point me to the thred
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worried-librarian-9427
08/17/2023, 3:25 PMsure here it is
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freezing-printer-49373
08/17/2023, 3:53 PMhey win can you go into your environment and generate a report-id
freezing-printer-49373
08/17/2023, 3:53 PMi will make sure someone looks into it
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worried-librarian-9427
08/17/2023, 4:24 PMsorry could you tell me how I navigate to "environment" please
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freezing-printer-49373
08/17/2023, 4:55 PMsure no problem.
freezing-printer-49373
08/17/2023, 4:55 PMfreezing-printer-49373
08/17/2023, 4:56 PMyou will find instructions in there how to generate the report, make sure to post the id number in this thread so we can take a look
freezing-printer-49373
08/17/2023, 4:56 PMah ok
freezing-printer-49373
08/17/2023, 4:56 PMsorry just saw the other thread
freezing-printer-49373
08/17/2023, 4:56 PMtaking a look now
freezing-printer-49373
08/17/2023, 4:57 PM0fa8fb25-4c1c-403f-bab0-1970df53861b
freezing-printer-49373
08/17/2023, 4:58 PMhey i figured it out
freezing-printer-49373
08/17/2023, 4:58 PMseems like you zoomed out to much and move to somewhere else in the canvas
freezing-printer-49373
08/17/2023, 4:59 PMi used the search on top, just typed in hi and clicked the first result which brought me back to your flow
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worried-librarian-9427
08/22/2023, 9:51 AM@freezing-printer-49373 hey man sorry I thought I replied to this earlier, I saw the issue and want to thank you for your help I really appreciate it.
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freezing-printer-49373
08/22/2023, 5:23 PMMy pleasure, happy your bot was not erased 🙂
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