Hi, I have a workflow where I ask for users contac...
# 🌎general
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Hi, I have a workflow where I ask for users contact info, get their question and answer from knowledge. But I'd like the Bot to answer only after the user has answered the email request (whether he accepts or say No). How could I proceed ? My workflow is currently like this : > Conversation Trigger > Node 1 = Greeting User + asking for his name with Name Data Collection > Node 2 : Ask User "How can I help you today ?" with Raw Text Collection > Node 3 : Collect Email/Phone number with 2 text messages and a "Visitor's Email" data collection field > Node 4 : Check Knowledge, with "No answer from Knowledge" and "Answer from Knowledge" > Node 5 : Fallback (if no answer from Knowledge) > Node 6 : End Thanks in advance for your ideas !
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