Hello everybody!👋 I'm creating a chatbot which has a basic knowledgebase, and to the question the users ask, the AI can answer from that base. Okay. But on top of that I want it to kind of categorize those questions, and if it falls to one of the category, the chatbot (on top of the basic answer from the KB) can ask if the user want to read more about it and ask for email and send a link with an ebook which can help for that specific question. Is it possible somehow? IF yes, how, can somebody direct me in the right direction?