User is not in a active conversation, timeout flow...
# 🤝help
In both the Webchat and messenger integration, timeout flow cannot be executed due to above error. Here attached is the logs screenshot of those events.

If there are no plans to address this matter, I kindly request that you inform me. Without any feedback, it is unclear whether the issue is being worked on or if it has been acknowledged at all. In the event that there are no plans to rectify this issue, I am prepared to implement a conversation timeout feature independently.
Thank you for your attention to this matter.
Sorry for the delay, @limited-author-80371 we are aware of the issue and this has been prioritise to be resolved as soon as possible.