Help with custom inbox
# 🤝help
a
Has anyone used botpress inbox from github? Im just getting an empty white screen and im not sure why as I followed every step
c
@early-train-33247 will be the best person to help with this!
a
@early-train-33247
e
Hello! Do you get any errors?
f
Have you followed every step and filled out all the tokens. Have you remembered to save en .env file? I got the same issue and I just forgot to save the .env file. If you have the tokens entered wrong I believe you would get the same white screen.
Also remember to delete the <> and the ""
So it's just plain and text and numbers
a
Yes I have done everything above, but I just saw that this one is empty, not sure what to put there? VITE_BOTPRESS_BOT_ID_AS_USER=
@fresh-fireman-491
f
There I believe it's when you have run the program you open the local host and the inspect it and go to console. Then you can find the id as user
From github: 🚀 Start the project with npm install && npm run dev and open it in the browser 🤖 Now to figure out your bot id as a user, open any conversation and go to the developer console. You will see a MESSAGES: [...] log. Open the list and look for the first message sent by the bot (a good clue is direction: "outgoing"). ✂️ Copy the userId from the message and paste it in the .env file of the project. This will be used for sending messages and for differentiating the bot from other users.
a
is there any inbox to check the web conversations?
c
Yes
HOW CAN I VIEW THE CONVERSATION HISTORY? While the team is actively working on an internal solution for this, you can use a tool developed by our Developer Advocate in the meantime: https://github.com/devguilhermy/botpress-inbox
a
@crooked-van-25152 thank you for the answer! I believe that I will wait for the internal solution because I don't have the technical knowledge to use the tool from your Developer Advocate.
f
If I have the time today I will create an easy video that shows how to it.
a
@fresh-fireman-491 That is Great!!
h
Please do! It would be so helpful for those of us who have limited to no technical knowledge.
@high-afternoon-19612
c
@fresh-fireman-491 🙂 you should post it in the #1132038253109837994 channel!
a
Thanks @fresh-fireman-491 Do you know if you its possible to export the botpress inbox?
f
I dont think so.