Help with custom inbox
# 🤝helpa
alert-jackal-32515
08/22/2023, 5:06 PMHas anyone used botpress inbox from github? Im just getting an empty white screen and im not sure why as I followed every step
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crooked-van-25152
08/22/2023, 5:07 PM@early-train-33247 will be the best person to help with this!
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alert-jackal-32515
08/22/2023, 8:17 PM@early-train-33247
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early-train-33247
08/22/2023, 11:16 PMHello! Do you get any errors?
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fresh-fireman-491
08/23/2023, 9:49 AMHave you followed every step and filled out all the tokens.
Have you remembered to save en .env file?
I got the same issue and I just forgot to save the .env file.
If you have the tokens entered wrong I believe you would get the same white screen.
fresh-fireman-491
08/23/2023, 9:50 AMAlso remember to delete the <> and the ""
fresh-fireman-491
08/23/2023, 9:50 AMSo it's just plain and text and numbers
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alert-jackal-32515
08/23/2023, 9:52 AMYes I have done everything above, but I just saw that this one is empty, not sure what to put there? VITE_BOTPRESS_BOT_ID_AS_USER=
alert-jackal-32515
08/23/2023, 9:56 AM@fresh-fireman-491
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fresh-fireman-491
08/23/2023, 11:23 AMThere I believe it's when you have run the program you open the local host and the inspect it and go to console. Then you can find the id as user
fresh-fireman-491
08/23/2023, 6:55 PMFrom github:
🚀 Start the project with npm install && npm run dev and open it in the browser
🤖 Now to figure out your bot id as a user, open any conversation and go to the developer console. You will see a MESSAGES: [...] log. Open the list and look for the first message sent by the bot (a good clue is direction: "outgoing").
✂️ Copy the userId from the message and paste it in the .env file of the project. This will be used for sending messages and for differentiating the bot from other users.
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abundant-king-24997
08/29/2023, 9:44 AMis there any inbox to check the web conversations?
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crooked-van-25152
08/29/2023, 3:50 PMYes
crooked-van-25152
08/29/2023, 3:50 PMHOW CAN I VIEW THE CONVERSATION HISTORY?
While the team is actively working on an internal solution for this, you can use a tool developed by our Developer Advocate in the meantime: https://github.com/devguilhermy/botpress-inbox
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abundant-king-24997
08/29/2023, 10:10 PM@crooked-van-25152 thank you for the answer!
I believe that I will wait for the internal solution because I don't have the technical knowledge to use the tool from your Developer Advocate.
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fresh-fireman-491
08/30/2023, 4:20 AMIf I have the time today I will create an easy video that shows how to it.
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abundant-king-24997
08/30/2023, 6:51 AM@fresh-fireman-491 That is Great!!
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high-afternoon-19612
08/30/2023, 10:17 AMPlease do! It would be so helpful for those of us who have limited to no technical knowledge.
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fresh-fireman-491
08/30/2023, 2:41 PMfresh-fireman-491
08/30/2023, 2:41 PM@high-afternoon-19612
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crooked-van-25152
08/30/2023, 2:52 PM@fresh-fireman-491 🙂 you should post it in the #1132038253109837994 channel!
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alert-jackal-32515
09/03/2023, 4:51 PMThanks @fresh-fireman-491 Do you know if you its possible to export the botpress inbox?
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fresh-fireman-491
09/03/2023, 4:55 PMI dont think so.
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