Please help I can't code but this thing is absolutely essential for the chatbot to be amazing. I watch the youtube video for the triggers several times but I just coudn't understand it.

@flat-dog-89962 managed to do it yet?

Hi, you can have a look at https://botpress.com/docs/cloud/toolbox/events-triggers/#webchat-triggers Make sure you add the conversation start trigger at the beginning of your flow, publish your bot and add it to your website https://botpress.com/docs/cloud/channels/webchat/