KB answering
# 🤝help
b
Does it hurt to have in my KB different responses for a question? What approach is more efficient from the following: Scenario User asks the chatbot 'what is the price for a nail work?' **KB approach ver. 1**: Comprehensive explanation of the procedure, risks, benefits, salon prices, name of the equipment, etc. or KB Approach ver. 2: Comprehensive explanation of the procedure, risks, benefits, salon prices, name of the equipment, etc. + F.A.Q + different ways to ask the question so the bot can understand that 'what is the price for a nail work' is the same as 'price nail work?' thank you
f
I got my kb setup with QnA and some extra info

https://cdn.discordapp.com/attachments/1143970949721493564/1143991235913187358/image.png

Its in danish
But In the top its a QnA and down below theres just some basic information
b
Different questions are always a good thing, they will help out the algorithm to understand. For the length, the shorter the response is, the more the AI will personalize it. The more detailed the response, the less the AI will elaborate
3 Views