how do i make the KB answer from the business pers...
# 🌎generaln
nice-ocean-66611
08/23/2023, 7:11 PMhow do i make the KB answer from the business perspective
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fresh-fireman-491
08/23/2023, 7:12 PMDo you want it to answer with the tone of a business person. So formal and professional?
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nice-ocean-66611
08/23/2023, 7:13 PMNo, like in firstperson, as in the bot worked for the company
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fresh-fireman-491
08/23/2023, 7:14 PMNot sure i fully understand what you mean with first person?
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nice-ocean-66611
08/23/2023, 7:15 PMill give un an example
nice-ocean-66611
08/23/2023, 7:15 PMif someone asks the bot "where can i contact a lawyer?"
nice-ocean-66611
08/23/2023, 7:15 PMthe bot answers
nice-ocean-66611
08/23/2023, 7:15 PMyou can find some in linked in or social media
nice-ocean-66611
08/23/2023, 7:15 PMi want it to answer
nice-ocean-66611
08/23/2023, 7:16 PM"we have lawyers" or something
nice-ocean-66611
08/23/2023, 7:16 PMim making a bot for a law firm
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fresh-fireman-491
08/23/2023, 7:39 PMI get it now. I would rearrange the information in the KB. Since the response comes from there.
fresh-fireman-491
08/23/2023, 7:39 PMA messy KB can make everything really awfull eventhough everything else is perfect.