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# 🤝help
e

https://cdn.discordapp.com/attachments/1144422007333720124/1144422007677648956/Screenshot_2023-08-24_at_6.00.41_PM.png▾

q
how big is your pdf file?
e
There are several most under 3 Mb
q
on botpress page is " { "type": "Internal", "description": "An internal error occurred", "status": 500 }"
idk why
e
?
q
from dev I found msg "500 usually means your request is causing an error on their server "
idk man, I cant help you
you need to wait for developers
e
is sthere a limit to the size
q
File Limits You can upload upto 100 documents to the Knowledge Base, with a size limit of 50MB per document. This feature is designed for optimal utilization.
e
thx so will dev answer here
q
I think they are offline
maybe tomorow
e
k is there a way to increase the size
q
Not as far as I know, maybe if you join their enterprise plan, than.
b
pdf files are always a pain in the back to work with
q
that is true -.-
e
ok one more question - this url is https://drs.faa.gov/browse not working is it because its a subdomian. I work at an aviation company that writes documentations for airplanes and jets. It's a pretty small niche, but they are looking to Index. Some of the FAA are the aviation libraries
if enterprise is whats needed or will i have the same issue

https://cdn.discordapp.com/attachments/1144422007333720124/1144439955876221008/Screenshot_2023-08-24_at_6.00.41_PM.png▾

q
@early-train-33247 can you help with his pdf's?
e
Hey @elegant-kitchen-74221, did you get it working?
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