Incorrect information
# 🤝help
a480627d-c3f5-4796-80b6-315290c2be36 the AI response is giving me incorrect responses (giving me information that isnt in my KB). So, I decided to remove/ disable each KB one at a time to figure out which one it is drawing this false information from. All KBs are disabled, yet it is still giving me the same incorrect response. Even with no KBs it is giving me the same response? As if the response is stuck? Input: i want to whiten my teeth Output: Sure! At dental, we offer professional teeth whitening services. Our teeth whitening treatment starts at $200. Would you like to schedule an appointment? Incorrect: $200 (it should be $299)
Are you trying to run an AI task or do you want a KB answer? If you run an AI task without giving it any input from your KB response its going to spit out a generic chatgpt response, which is going to be incorrect
Have a look at this to understand the difference between the two:

Took me a while to figure it out too 🙂
Oh. So, the AI task doesnt draw from KB. But you can input the KB into AI task using {{ => a.dsFriendlyName + "\n" + a.content).join("\n\n")}} + have KB enabled + manual response in KB agent
Actually it still didnt work. I deleted all my KBs and then added it again. works now. Thanks 🙂