User is not in a active conversation, timeout flow...
# 🤝help
l
In both the Webchat and messenger integration, timeout flow cannot be executed due to above error. Here attached is the logs screenshot of those events.

https://cdn.discordapp.com/attachments/1145443848890359830/1145443849481760808/image.png

a
Hi @limited-author-80371 ! thanks for reporting this, i've opened an issue internally and will let you know when it's solved.
l
Thanks Patrick, I'm looking forward to any solutions