Style and Avatar Resets in Shareable URL
# 🤝help
b
I'm not sure if this is a bug or not but I created a chatbot and added a style url and avatar url. From the shareable URL it was working perfectly, then I left it for about 1 week and the URL still works but not longer shows the styled bot or the avatar (despite the links still being unchanged in the settings). Is this a normal issue, did the style/avatar links expire or something?
c
@bright-magazine-792
b
Hi @busy-furniture-88997 Are you talking about widget/launcher icon?
b
hey @bright-magazine-792 one sec I will send a picture
so in general settings for the bot, the Avatar and style sheet url are still filled in
but now when I take the pre-configured shareable url, the chatbot lost all of it's style and avatar customization
it reverted back to this

https://cdn.discordapp.com/attachments/1146492886913925181/1146527031488688138/Screen_Shot_2023-08-30_at_3.28.33_PM.png

(no avatar and no style)
b
oh, the custom styling doesn't get applied on the shareable URL
c
It would only work when deployed on a channel,
on your website for example, correct Rohan?
b
it works only when you embed it on a website using preconfigured/configurable
script
yes!
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