Whatsapp bot doesn't send images
# 🤝help
c
Hey everyone! I created a bot and I created an integration with Whatsapp. However, the bot sends accuarate text according to the node, but when it comes to images, it simply does not send them. I am using a carouselle to send these images (multiple images at once). Any help please?
s
Hello, maybe try putting the listo of image links into some kb or into ai task and let him sort it out by request when the image is shown. (I didnt try that out so its just a theory)
Hope it helps
c
Did you try the bot in the emulator?
Could you see the images there?
c
I can't because it is an automatic node, kb/ai task will not work in this case
Yes. The images are working fine in the emulator. Here is a picture of the node:

https://cdn.discordapp.com/attachments/1146781099314401312/1146857500495335585/Screenshot_11.png

7 cards are 7 images of different products
c
So here your node isn't connected to anything.
c
Yes, I just made a new node and translated it to English to show you guys. The original node is in Spanish and it is indeed connected and working perfectly in the bot
Does whatsapp support cards?
c
I've never deployed a bot to WhatsApp myself, so I can't speak from experience.
But, I'd have a look at this here: https://botpress.com/docs/cloud/channels/whatsapp/
Special behaviors for choices, cards, and carousels

https://cdn.discordapp.com/attachments/1146781099314401312/1146931637792276592/Screenshot_2023-08-31_at_4.16.46_PM.png

this might be the issue
Can you show us how you set up the Carousel card?
c
I used an active button + title. Is that an issue?

https://cdn.discordapp.com/attachments/1146781099314401312/1146939452778881105/Screenshot_14.png

https://cdn.discordapp.com/attachments/1146781099314401312/1146939453139603567/Screenshot_16.png

c
The Action buttons won't work on Whatsapp.
I see you have a website
Also, try adding a subtitle.
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