Bot does not load in external site.
# 🤝helph
high-lawyer-26647
09/01/2023, 3:46 PMChatBot does not load in external site after publishing. Browser console throws error "The specified key does not exist". Copied over the script tags to the site but the chat does not load (can only see the icon). Anyone faced this issue before?
a
acceptable-kangaroo-64719
09/01/2023, 5:35 PMhey @high-lawyer-26647 can you try disableing and re-enabling the webchat integration on your bot?
https://cdn.discordapp.com/attachments/1147195854323712000/1147223223059107911/image.png▾
h
high-lawyer-26647
09/01/2023, 10:35 PMTried it but no change. I deployed to another website and it works fine, so guessing its something related to my webiste. (something is messing things up).
https://cdn.discordapp.com/attachments/1147195854323712000/1147298724134006874/Screenshot_2023-09-01_at_23.35.15.png▾
q
quiet-raincoat-89190
09/01/2023, 11:39 PMmaybe try to load with incognito chrome mode, I had same issue, because catche just wouldn't change. Always clear catche also.