I want to enlist frequently asked queries to make ...
# 🌎general
e
I want to enlist frequently asked queries to make your customer navigate with ease like that. But if users want to ask a question with text input instead then these are ignored. In Botpress, I did that by using Single Choice but there's the problem. If one of the single choices isn't selected. How do I skip that to answer questions instead?
a
hey tanvir, what does your flow currently look like? depending on what you want to do with the questions, you can enable knowledge answering in that node and answer them while remaining on this node
e
Okay, if they tap one of these queries then I'll send them to the respective node answering that. But if he ignores these queries and wants to question something with raw input then I would send them to different node. So, 4 nodes for 4 pre-populated quaries. One for raw input.
a
lmk if this is along the lines of what you were looking for
tl;dr go to advanced configuration within the single choice –> retries –> set retries to 0. then click on advanced configuration –> advanced configuration –> toggle on
add transition to handle failure
e
Thank you.