Bot sends a paragraph when I want it to simply say...
# 🤝helpe
eager-afternoon-65837
09/04/2023, 7:16 AMBasically this is not too big of a problem, but, when I ask if I can sell a product to the site, the bot sends me a paragraph saying yes you can. I'd simply want the bot to use another node to it's favor.
eager-afternoon-65837
09/04/2023, 7:17 AMAnd the node is where the customer can simply pick which product he's selling from which category
b
brainy-summer-1041
09/04/2023, 8:32 AMYou can go to your Knowledge Agent settings and specify that you want concise answers when possible. Let me know if it helps
e
eager-afternoon-65837
09/04/2023, 9:01 AMBut wait
eager-afternoon-65837
09/04/2023, 9:01 AMI basically want it to send another node
eager-afternoon-65837
09/04/2023, 9:01 AMThe contents of it
eager-afternoon-65837
09/04/2023, 9:01 AMSo it's a price indicator bot
eager-afternoon-65837
09/04/2023, 9:04 AMAnd when asked "Can I sell products" I want it to go to the product node, "which product are you looking to sell"
b
brainy-summer-1041
09/04/2023, 9:13 AMAdd an Intent and link it to the node you desire. If you don't know about intents, just look some tutorials on YT, Botpress made a bunch
e
eager-afternoon-65837
09/04/2023, 1:48 PMCan y'all help me with the intent?
b
brainy-summer-1041
09/04/2023, 1:50 PMMan, it's very simple, watch the videos.
brainy-summer-1041
09/04/2023, 1:50 PMIf you don't understand something, get back to me
e
eager-afternoon-65837
09/04/2023, 2:00 PMOk Michele, so, the problem is that we got a price indicator bot right here, and what I want to do, is that if the client asks a question about selling products, it'd direct them to the "which product you want to sell" node.
What i did was I created the intent, put it on the Question asking part of the bot and then dragged the intent to the "which product you want to sell" node. But, this didn't work. It still said "Yes! You can sell various products" and wrote a paragraph out of it.
Ideas? Would be lovely!
eager-afternoon-65837
09/04/2023, 2:00 PMThanks for the help in advance :)!
eager-afternoon-65837
09/04/2023, 2:08 PM@acceptable-kangaroo-64719 @brainy-summer-1041
a
acceptable-kangaroo-64719
09/04/2023, 2:12 PMmake sure you're not listening for an intent in the same node that you're listening for knowledge, otherwise the knowledge will give an answer like you described
e
eager-afternoon-65837
09/04/2023, 2:21 PMOk
eager-afternoon-65837
09/04/2023, 2:21 PMSo wait how do I add a separate thing for that then?
a
acceptable-kangaroo-64719
09/04/2023, 2:56 PMeither turn on "aswer manually" for your knowledge agent or listen for intents only in nodes without the little book icon
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