Hi, I'm quite new to Botpress and currently facing a hurdle. I'm attempting to integrate a HILT Agent with Zendesk into my project. While trying to create an interaction within the integration process, I encountered an unexpected error. The exact error message I received is as follows: Failed to create interaction [Error, An unexpected error occurred when trying to process your request. (Error ID: err_20240315025039x1FA3DF21)] {"scope":"agent-card","agentId":"HITLAgent","cardName":"start-hitl"} Could anyone provide insights or suggest potential solutions to this issue? Any advice or comments would be very appreciated. Thank you in advance

Hello @early-tiger-12508 have you double checked that all the steps in the Zendesk documentation were completed? https://botpress.com/docs/cloud/agent-handoff/zendesk/