LiveChat Integration possible using custom dev?
# 🤝helpc
careful-kitchen-31087
03/17/2024, 11:34 PMI am wondering if it is POSSIBLE (I know nothing exists) to integrate BotPress with LiveChat (livechatinc.com) for the human handoff? We use a custom LiveChat UI.
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fresh-fireman-491
03/18/2024, 3:19 PMHey
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careful-kitchen-31087
03/18/2024, 3:19 PMHello
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fresh-fireman-491
03/18/2024, 3:19 PMThis one www.livechat.com
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careful-kitchen-31087
03/18/2024, 3:19 PMYes
careful-kitchen-31087
03/18/2024, 3:19 PMf
fresh-fireman-491
03/18/2024, 3:21 PMc
careful-kitchen-31087
03/18/2024, 3:21 PMNot the HelpDesk version, the LiveChat (posted the link above)
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fresh-fireman-491
03/18/2024, 3:22 PMRight. First time I clicked I got to one that had multiple options for some reason
fresh-fireman-491
03/18/2024, 3:23 PMThat should 100% be possible
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careful-kitchen-31087
03/18/2024, 3:23 PMYou just made my day @fresh-fireman-491
careful-kitchen-31087
03/18/2024, 3:23 PMPhew. I have invested a lot of time in this and didn't really know the answer LOL.
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fresh-fireman-491
03/18/2024, 3:24 PMHave you build an integration for Botpress before?
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careful-kitchen-31087
03/18/2024, 3:24 PMNo, but I have a whole team of developers that can help 😄
careful-kitchen-31087
03/18/2024, 3:24 PMAny tips?
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fresh-fireman-491
03/18/2024, 3:26 PMAmazing!
Botpress has a decent docs section about it https://botpress.com/docs/developers/
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careful-kitchen-31087
03/18/2024, 3:26 PM❤️
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fresh-fireman-491
03/18/2024, 3:26 PMIncluding a few hours of video tutorials!
fresh-fireman-491
03/18/2024, 3:27 PMThat and looking at other peoples integrations code got me through most of it
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careful-kitchen-31087
03/18/2024, 3:27 PMI'll check them out 🙂
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fresh-fireman-491
03/18/2024, 3:27 PMAmazing, and let me know how it goes!