Two step verification issue
# 🤝help
b
Hi I have an issue with two step verification it showing its off in meta acc But in my whatsapp business acc its on
w
@bumpy-addition-21507 is an expert in Meta integration, if he is free maybe he can help!
b
Hi @broad-scientist-78188 can you tell me a bit more about it? Do you mean the meta account vs WhatsApp account?
b
Yea its something like that I have whatsapp business account and i wanna do the two step verification in meta It showing in the meta that two step verification is off but its on (im doing this cuz i have the chatbot in botpress but i wanna activate it in my whatsapp business number not the test number)
b
Ok so first, are you currently using the business number? (Basically I'm saying, do you have WhatsApp business running in your phone)
b
Yes
b
Ok so that's not gonna fly because you can't have the WhatsApp app and the bot. You basically have to choose. Either meta controls the account (and your bot lives there) or you do (but your bot can't interact)
That's how it's currently set up. Or you need a new number to use
b
1- If i wanna make the meta controla the account What is the way? 2- And after i give the meta controls can i use it on my phone? ( i mean i reply to massages from the whatsapp business app)
@bumpy-addition-21507 just this the last thing if u can help And big thanks for your help
b
1. To make meta control the account you need to go to the business profile and setup your number there. 2. After you do that you will lose phone access to that account. It will just be over meta now