Issues with integration
# 🤝help
g
Hey guys I have a very unique query, my bot is connected to slack, when i message it in the slack channel, it works fine, however I am trying to send information from make.com into the slack channel that my bot is running in, for my bot to process. the bot will not accept the message though because there is an error fetching user profile behind the make.com message. as you can see some of the information that is sent into the logs but not in the same format at all to how it is seen from slack. @acceptable-gold-88171 @acceptable-kangaroo-64719 pls help 😦
i just found this which makes me think that my bot did process the data? as it looks like generated text
this may help i dont know 😦
r
@gentle-policeman-89141 hey it looks like you're missing some scopes to read the user profiles in your Slack application. You will need to grant those additional scopes and re-install the app in your slack workspace. That should solve it!
g
Hi @rich-battery-69172 , I added the scope and still my bot just doesn’t seem to process the message, but it does receive the payload. If I message the channel from my profile it works but if the message comes from an app it won’t work. Is this possible to fix ?
There doesn’t seem to be an error in the logs
It could be because my bot uses {{event.preview}} maybe if an app sends it in event.preview won’t work
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