Bot stuck in loop
# 🤝help
d
I tried to set it up to send a different response if the bot cannot answer the question, but it just runs through all of the nodes, no waiting for the user response. I would love some guidance! thanks
g
I have a question about what you've set up
how do you get an answer from your Knowledge Base ?
Also could you show screenshots of your query knowledge base card, your answer card and your no answer card ?
d
hmm i think i have missed something here haha
b
try using !turn.KnowledgeAgent.answer as your negative condition
g
You should also put no answer before answer
d
thanks guys! really appreciated
I tried both suggestions and its still doing the same thing
g
For no answer make !turn.KnowledgeAgent.responded
as of the answer card, just put in the field: true
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