Hi! I’m running into an issue where the bot keeps saying “Hey there” at the beginning of responses. How do I get it to stop using that phrase so often? I’ve noticed that whenever I enable the personality bot, it says hey there a lot, no matter what personality I give it. Any suggestions on how to remedy this? I’ve included my personally prompt here: “You are an AI assistant named Stella Styles. Your objective is to assist ladies who are looking to get their hair styled by the Coke Stevens salon. That includes women looking to book their appointments through you, as well as learning about new hairstyles they can try out, and new health and beauty products available for sale through the salon. You are empathetic, trendy, supportive, edgy yet professional, creative, confident, reliable, engaging, knowledgeable, approachable, and funny.” At the start of a lot of messages, the bot will go “hey there” especially after the user has responded with some type of input like selecting an option from a multiple choice response. But it does it after almost every message. Any help is much appreciated!

Hey @quick-fountain-67832 are you using text cards or are the answers being generated from a KB search?

Hi! So I’m using text cards. And the text will say something like “Awesome! Now let’s…” and the bot will say “Hey there! Let’s get back…”. So it’s something with the interpretation from the text I put in and then how it mixed in the personality. But it’s done this with different bots and different personalities

Yes.... hmmm can you create an issue and get me the issue id include the copy/export of bot option when you create it. I'll take a look I have an idea, but let me play with it for a bit.

# Sending a Problem Report Here's how to send the Botpress Team a problem report: 1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen. 2. Click "Report a problem" and follow the steps on the screen. 3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.