Delete a users message after they send it?
# 🤝helps
stocky-energy-79824
02/29/2024, 9:24 PMIs it possible to: As soon as a user sends a message to then delete that message out of the chatbot window? This will only apply for webchat.
b
bumpy-butcher-41910
02/29/2024, 9:26 PMthis isn't possible, no
bumpy-butcher-41910
02/29/2024, 9:27 PMat least as far as I'm aware
bumpy-butcher-41910
02/29/2024, 9:27 PMwhat are you trying to do?
s
stocky-energy-79824
03/01/2024, 11:43 AMHi Robert, it is for collecting sensitive information. I didn't want to leave it sat in the webchat. I tried using the an execute code card to grab the messagge Id and then an API call to delete the message but this didn't seem to work... The API call succeeded but the message remained.
b
bumpy-butcher-41910
03/01/2024, 4:32 PMgotcha! as far as I know there isn't a way to delete messages as they appear in the chat window
bumpy-butcher-41910
03/01/2024, 4:32 PMthere's of course always the ability to clear conversations on exit
8 Views