can i make a button or a clickable link that calls a phone number when clicked inside of chat bot something like tel:123456789

You can use markdown for this.

the calls can't be made directly within the chat interface itself. What you could do howeverinvolves triggering an action within Botpress (such as by clicking a button or sending a specific message) that calls an external service (like Twilio) to initiate the phone call.

This is what I needed, thanks i will try it out

Perfect, let me know if it works

it works thanks. one for email should be something like this [example@gmail.com](example@gmail.com)

Yup, thank you for sharing!

no, thank you. how can i tag this post as solved?

You are very welcome, and I believe someone from the Botpress team has to do that, like @crooked-van-25152

Thanks guys! I'll mark this as solved.