I am getting an red color notification in my chat screen what is that and how to remove that #1119000061955801219 #1111009377525186570 #1204019801538957342 #1120796649686573086

I think it is unread messages

It is unread messages like Absorbing said. You can set this to true in your configurable script disableNotificationSound, you can read more about it here: https://botpress.com/docs/cloud/channels/webchat/setting-up-the-webchat/#configurable-script-parameters

okay

Let me know if you get it to work