I have a really simple bot - basically to spit answers to questions posed to the knowledge base. When it doesnt understand the question - it does not admit it and just goes to next step. I would like it to admit it (And prompt the user to modify the way they are asking) Orr even better - to undestand the prompts better- most often it malfunctions just because the promt is posed as a statement and not a question. Thanks, Support highly appreaciated!

what do you mean by "doesn't understand the question"?

i'll ask some qn - and i dont know if it does not find it or understand - and it just says nothing - and loops to then again repeat the qn. Let me try to bring a screenshot in a min

show me a screenshot of the emulator 🙂

oh right it says "no valid answer found". Sooo i want it to say "i did not understand you or could not find the answer, can you rephrase your qn" when that happens. how could i do that?

thank you🌞 🌞 🌞