Webchat typing indicator disappears for an extende...
# 🤝help
s
Report ID: cc50079a-4318-4e72-a183-7c5ec5fbf0fb The typing indicator (bounding balls) for the webchat disappear shortly after sending a message, are gone for a long time and then re-appear only just before the outgoing message. The big concern is that this very negatively impacts the users' perception of performance / many think the bot broke. Happens both on our webchat integration and the Botpress chat tab.
c
Are you able to record your screen and show us? thanks
s
Yes, I included the video with my report, didn't want to post it publically
e
it would be good if there was a javascript function to turn on the typing indicator, which we could then manually trigger on the send message event if we want to