Hello everyone, can someone please tell me how I can make the Create Successfully Ticket appear in the chat after the user completes the ticket in zendesk? Thanks in advance. (edited)

If you want the same answer you just gotta write what he wrote

Hi, AbsorbigJet719, if what I need is what you see in the image, when the user finishes completing the ticket the created ticket would automatically appear. On the Botpress Docs page I see that they put this code: Returns: Confirmation of ticket creation with details. // Return object example { "ticket": { "id": 4, "subject": "Ticket Subject", "description": "Ticket Description", "priority": null, "status": "open", "tags": [], "requesterId": 11183511570160, "assigneeId": 11183521440284, "createdAt": "2023-11-08T18:27:49Z", "updatedAt": "2023-11-10T18:03:13Z" } } But I don't know where to insert it to make it work? Thank you

Hey there He showed the setup in the video

Hello Decay, thank you for your help, I wrote everything as it is in the image you sent me but the ticket data does not appear after it was created. What else should I do please? Thanks in advance!

You don't have a workflow variable called Tcreated. I would recommend you to watch the whole video from the beginning and listen to everything he says about what you need for it

HeI, thanks for your help. I can't find specific videos where I can learn in detail how to do this workflow, plus I have basic English and there are details that I don't understand. You can do the workflow and I can pay you? I would be grateful. Thank you!

We could look into doing that, feel free to send me a DM, and we can talk about how to proceed

Ok thank for you help.