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record card only captures data when I use the emul...
# 🤝help
p
My insert record card only captures data when I use the emulator. I tried the web and Telegram and I found nothing! another insert record card is there for review and it works perfectly. I am not sure where the problem is as there are no errors at all!
h
Delete the insert record card and then add it again. Could possibly be a bug with just that one card
p
It did not work
f
sorry for the naive question, did you publish?
p
I did ;")
@User help!
m
Could you retitle your post, it’s not clear at all what the issue is
p
done 🙂
f
Can you try again in the emulator and then check the logs and take a screenshot of what it says
p
There is A LOT wrong with this table
its not taking contnet type, not it's validating the date. The key is there but it's not recognizing it exists although it did from a previous record. And It only put it in a table because its an emulator.
f
Can you share a screenshot of your workflow where this issue persists?
p
here you go :))
f
Where is the issue in that workflow? Its a bit hard to see the nodes and what is going on so if you could take another one that is a bit more zoomed in on the node/s with the problem it would be amazing 🙂
p
It doesn't have any error that are flagged in the flow. The problem is with capture cards
not being effictive
would you like me to send you the bot as a file to know what I am talking about?
f
I am on vacation right now so I won't be able to take a look at your bot. If its a new issue then feel free to make a separate post in #1111009377525186570 about the capture cards
p
update
Report ID: 3534b93a-9d66-46f7-b02d-fb948984c154
@User @acceptable-kangaroo-64719 @bumpy-butcher-41910 Sorry to ping but this is a major problem and still unresolved
b
Hi @purple-dream-91712 this is the same bot with check in another post??
p
no this us another one :))
b
sorry it's not clear what the problem is here
in the screenshot above, I see you're providing an exclusive key
what is the connection between that and the social_info node in the screenshot above?
can you clarify which node the insert record card should be collecting information from, in which table it should be stored in, and what's not working?
p
This bot used to update data, and if the record is not there, it asks the user to create a new on. So first here's the node that checks the key and parts ways. One when the key is wrong (create new user path) and the other when the key is correct (preview/edit info)
here it captures data through various capture cards
at the end, it shows what data it got, then records it
when data is recorded, the returning user should use the key given in this record to go through the same process but with the preview/edit path
the error here is that when the user who just recorded their info comes back, they key is not recognized if it was recorded by the emulator, or the answer is not recorded if it is done via the web chat.
that's why it's such a weird error.
hope it is clearer now
a
Interesting. Does this happen the same coming back instantly vs a minute or so later?
p
at all times.
a
and if you look in the table itself after some data is supposed to be inserted, do you see the new row of data?
IIRC tables can only have one row of data inserted at a time, so if your code is trying to do a batch job it could run into issues.
p
I'm not sure what would be the solution is?
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