Hello I'm having a bit of trouble starting HITL. I have entered all my Zendesk API info. Zendesk integration is enabled. I have made sure to enable the HITL agent in my Bot. I have also made sure to create two raw inputs using Both "User.name" and " User.email". But when the HITL card never launches, I don't get a error. It just continues to the next node. I do see activity in my Zendesk API page. But I never get a ticket created from the bot.

hi, have you solved the problem? I'm struggling with the same issue 😦