knowledgebase not able to edit or see!
# 🤝help
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The whole screen of studio remains blank. Both the middle main editor window and RHS panel. @adventurous-library-26300 @crooked-van-25152 Help Please! b5ac51fc-ffd8-4572-8056-e3a8e3f65d00 this is the report id.
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@green-policeman-96580 is it still happening?
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hello @famous-jewelry-85388 this problem is also happening to me, and the question is still unanswered can you please help me?
c
Hey @lemon-gold-68593 , did you try logging in with a different browser or even tried clearning cookies?
Please let me know if you're still having the same issue.
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@famous-jewelry-85388 @crooked-van-25152 This keeps on happening the workaround I have is to delete KB recreate new one at that point it comes up. Second I observed in my chrome old version it always happens, in new firefox it is lot less. But this trouble was not there KB not editable visible of existing stuff before at all. Sorry did not log in to discord in Feb so far
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@colossal-activity-12523 tagging you here, as I know you have dealt with this KB issue before.
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@green-policeman-96580 The next time it happens, can you send a report id & include the bot archive? this way I can reproduce & fix it quicker. Or maybe just the message displayed in the chrome console might give me a hint of what is the issue