Trouble export chatbot to FBMessenger/Insta
# 🤝help
b
My client is asking me to connect the chatbot to FB Messenger/Instagram Dm's.. I am having trouble publishing my meta app for Messenger (making it live) and also not beeing able to find the instagram_manage_messages option, as said in the tutorial... I have made all of the reccomended steps (according to your website) and I'm still have trouble. I also couldnt even find a success case amoung the discord feed. Is there an alternative way to export my bot to these platforms? I would hate to lose a client because of this 😒 so I would really appreciate some help 😄 @rich-battery-69172 @crooked-van-25152
c
@early-train-33247 do you think you could pelase help here?
b
Thank you @crooked-van-25152 ! It is an honor to meet you 😄
e
Hello Mike you need to get your app approved by Meta in order to see the manage_messages_option
Look for instagram_manage_messages and apply for it
b
thank you @early-train-33247 is there an alternative way?
e
I’m afraid there isn’t at the moment
f
Hi Mike. Did you solve the problem of being able to integrate the bot to Instagram and FB? I've been trying for days and I can't.
c
Is your account verified?
f
Sabrina, do you speak Spanish? Within the Meta app, business verification is under review. Sorry for my English 🙏🏻
c
Your english is perfect 🙂
Sorry, no. I don't speak Spanish. Alright, that's good then for the business verification. How long has it been under review?
f
A little over a week ago
c
This seems a bit long to me. But I'd wait to hear from other people who struggled getting their account approved. Maybe there's something that can be done here to speed things up.
f
OKAY! Can? When they ask me to send a url to test I have sent them the url provided by Botpress and put it into review again. This is already the fifth time 😫
c
@famous-jewelry-85388 do you have any insights into this? ⬆️
f
Hey @fresh-airline-41938 , Sorry, getting meta approved is painful, we all know. But that's the only way 😢