I have had a problem for a few hours now, my bot's...
# 🌎generald
dry-controller-10199
02/12/2024, 9:30 PMI have had a problem for a few hours now, my bot's emulator is reporting an error, and it cannot find information in the KB, any idea what is happening?
c
crooked-van-25152
02/12/2024, 9:49 PMHi Danny, are you still running into this issue?
Is your internet connection good?
f
fresh-chef-22380
02/12/2024, 10:37 PMHaving the same issue.
d
dry-controller-10199
02/12/2024, 10:38 PMIf I still have the problem, I already tried republishing the bot, but it doesn't change. and yes I have connection.
f
fresh-airline-41938
02/13/2024, 1:30 AMHaving the same problem around here
c
crooked-van-25152
02/13/2024, 3:10 PMHey guys! Are you still running into this issue?
f
fresh-airline-41938
02/13/2024, 6:12 PMYes
c
crooked-van-25152
02/13/2024, 6:14 PMIs your emulator red or green?
Can you please share your bot ID here?
crooked-van-25152
02/13/2024, 6:14 PMAlso, please share any screenshots and explanations of what issue you're running into. Thanks
f
fresh-chef-22380
02/13/2024, 7:37 PMHi, answering to single choice seems to be working for me again, however my emulator is still red.
d
dry-controller-10199
02/14/2024, 5:22 PMHello, sorry, I still have the problem that the emulator appears red. this is the bot id, e43d2e3c-b865-4c27-9060-f844ed2ebaa9. Any idea what I can do to solve it?
c
crooked-van-25152
02/14/2024, 6:02 PMAre you able to chat in the emulator at all? @dry-controller-10199 @fresh-chef-22380
crooked-van-25152
02/14/2024, 6:02 PMDo you get any error message(s)? If so, please send those my way.
d
dry-controller-10199
02/14/2024, 6:09 PMYes, I could chat, but I couldn't find information or enter the default message, which uses NLU.
dry-controller-10199
02/14/2024, 6:09 PMI'm just clicking and I've already changed the status of the emulator, from red to green.
dry-controller-10199
02/14/2024, 6:09 PMI don't know why, but it's changed.
dry-controller-10199
02/14/2024, 6:10 PMand it already takes the intentions of NLU.
dry-controller-10199
02/14/2024, 6:10 PMThanks @crooked-van-25152 , I'll let you know if I have anything.
c
crooked-van-25152
02/14/2024, 6:33 PMWell, this is good news then!
crooked-van-25152
02/14/2024, 6:33 PMLet me know if you see have an issue with the emulator.
crooked-van-25152
02/14/2024, 6:33 PMHappy bot-building!
m
many-toddler-31747
02/18/2024, 6:11 PMHi, I also have an issue with red emulator, but I don't know why. Chat is working fine in emulator and all logs are free of any errors. Do I have a funny emulator, or is there a deep error hidden I can't see? Does somebody has an idea?
many-toddler-31747
02/19/2024, 12:42 PMSolved! My Intents library was missing a letter. 🧐