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Yeah I just checked it's complete in the logs
# 🌎general
b
Yeah I just checked it's complete in the logs
w
Do you have a personality agent enabled?
@best-book-37863
b
only knowledge agent is enabled
w
Are do you use a raw input card to answer questions?
b
initially we asked the user through multiple choice cards to distinguish the phone type then we used a raw input card to capture the query
w
Most of the time the personality agent creates an UI bug when presenting the answer
I have couple of solutions: I would try in your KB agent to specifically say to display the full answer, it can sometimes work. Use query KB card instead and use AI generate to ensure the answer is displayed fully. Also, export your template into a new bot can also fix the bug
b
ill try those solutions thank you
hello sorry for the miscommunication but apparently the the log sends incomplete messages BUT the knowledge base is complete I might have looked at the wrong log message
w
No worries, then your KB might not be clear to the AI
Try restructuring it and separating different topics with specific file names
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