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hi <@1113856556174409829> : is there any differences between Emulator and webchat ? Not able to replicate a bot performance reliably between the 2 environments

there shouldn't be a meaningful difference between the two, no

<@1118258945350455363> is seeing a consistent difference in both.. Where is the best place to escalate this issue ?

<@1113856556174409829> Its the first time happening to us..as we created multiple bots before but never faced such issue..Now we are facing is, we have an offset to get different result , in imulator we are getting but in webchat its repeating again and again

can you please include examples of the prompts you're using that are generating different results in the emulator and the webchat?

it's difficult to diagnose the issue without seeing examples of what's going wrong

<@1118258945350455363> : can you pls share a video recording or maybe make a simple bot to demo the issue to <@1113856556174409829> ?

a bot export too, a video, all of the above~~

img-5214-yp0ms2yn-u66to5sl

<@1113856556174409829> hope you follow.. if any confusion let me know

sorry, but it doesn't look like you're saying "Show more" in the emulator? is that right?

Hi Robert, at timestamp 0:41, he clicks "Show more" in emulator as well

<@1118258945350455363> <@366690394110427137> : can you pls file the report  and let Robert know ? thanks

Hi <@1113856556174409829> , I didnot find the report problem section.. I searched in channel too as well as studio. In studio after question mark I have option for dicord and documentation. Can you direct the correct way?