Hello, I can’t get get a query Knowles base to giv...
# 🌎generala
adorable-honey-44335
11/27/2023, 10:45 AMHello, I can’t get get a query Knowles base to give a response to a option selected from a single choice card
w
wide-oyster-38514
11/27/2023, 10:48 AMHello🙂 Are you using the query KB card? If so, have you put {{event.preview}} in your card? @adorable-honey-44335
a
adorable-honey-44335
11/27/2023, 10:50 AMYes I am
adorable-honey-44335
11/27/2023, 10:50 AMNo I haven’t, should I put {{event.preview}} in the spot where it is asking for query?
w
wide-oyster-38514
11/27/2023, 10:52 AMYes
wide-oyster-38514
11/27/2023, 10:53 AMWhat the command does is it tells the bot to use the last selected message and search for the answer within the KB
a
adorable-honey-44335
11/27/2023, 10:55 AMLet me try it, I’ll get back to you in a minute
adorable-honey-44335
11/27/2023, 11:17 AMSolved, thank you so much for your quick and effective response 🙏🏾
w
wide-oyster-38514
11/27/2023, 11:44 AMNo problem buddy, glad it worked🙂🤝