could anyone help me with why i'm getting double r...
# 🌎generald
delightful-sugar-41712
11/15/2023, 6:11 PMcould anyone help me with why i'm getting double responses? i followed Roberts instructions but the KB seems to be replying as well as the AI Task
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crooked-van-25152
11/15/2023, 6:20 PMHey!
crooked-van-25152
11/15/2023, 6:20 PMare you able to send a report ID here?
crooked-van-25152
11/15/2023, 6:20 PM@square-energy-41150 report id
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delightful-sugar-41712
11/15/2023, 6:20 PMhey, i'm not sure how to do that
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square-energy-41150
11/15/2023, 6:20 PM# Sending a Problem Report
Here's how to send the Botpress Team a problem report:
1. In the Botpress Cloud Studio, locate the "Help" icon in the bottom left corner of the screen.
2. Click "Report a problem" and follow the steps on the screen.
3. Copy the Report ID to your clipboard and provide it to a member of the Botpress Team on Discord.
square-energy-41150
11/15/2023, 6:20 PMmessage has been deleted
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delightful-sugar-41712
11/15/2023, 6:20 PMoh cool, i'm not sure if its a problem though
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crooked-van-25152
11/15/2023, 6:22 PMI'll be able to analyze your workflow and see what's going on 🙂
crooked-van-25152
11/15/2023, 6:22 PMit will be easier to help you
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delightful-sugar-41712
11/15/2023, 6:25 PMokay cool ill send that now
delightful-sugar-41712
11/15/2023, 6:25 PMthank you so much!
delightful-sugar-41712
11/15/2023, 6:26 PMokay submitted
delightful-sugar-41712
11/15/2023, 6:26 PMdd133df5-ea6f-452d-a919-b08a2909dda4
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wide-oyster-38514
11/15/2023, 6:27 PMSorry, didn’t see that you started a thread here!🙂
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crooked-van-25152
11/15/2023, 6:27 PMNo worries @wide-oyster-38514 you can't be everywhere haha!
crooked-van-25152
11/15/2023, 6:27 PMthanks !
crooked-van-25152
11/15/2023, 6:50 PMAlright so 🙂 I looked at your bot and this is what should be done to fix the issue
crooked-van-25152
11/15/2023, 6:50 PMmake sure the trigger is connected to the node, and not also to the start node
crooked-van-25152
11/15/2023, 6:50 PMSince you have the trigger, you need to wait until the bot fires the first message
crooked-van-25152
11/15/2023, 6:51 PMI've tested it and it worked fine now 🙂 by making those changes
crooked-van-25152
11/15/2023, 6:51 PM*thanks to @bright-magazine-792 for his help!
crooked-van-25152
11/15/2023, 6:52 PMd
delightful-sugar-41712
11/15/2023, 6:56 PMokay awesome, i will try that out
delightful-sugar-41712
11/15/2023, 6:56 PMthank you so much!
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crooked-van-25152
11/15/2023, 7:06 PMno problem!
crooked-van-25152
11/15/2023, 7:06 PMlet us know if it worked out
crooked-van-25152
11/15/2023, 7:07 PMAlso, one more thing I would suggest with your bot is to go in the webchat settings and toggle those on!
crooked-van-25152
11/15/2023, 7:07 PMMake sure to hit save
crooked-van-25152
11/15/2023, 7:07 PMthis will allow you to reset the conversation!
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