Hey everyone, I'm having a specific doubt. I'm currently developing an AI-powered autonomous customer service system for my clients, and I'm encountering a challenge. Here's the issue: when a user requests human assistance, my bot notifies them that it will transfer them to a human agent. However, at that point, I want the bot to go offline and refrain from taking any further actions. But, if the user sends any additional message, I want the bot to do not respond. In summary, I would like the bot to become inactive or "offline" for that particular user after they request human assistance, allowing my client to take control of the assistance. Can someone please guide me on how to achieve this functionality effectively?