Hey You can start conversations proactively, take a look at this https://botpress.com/docs/cloud/channels/whatsapp/#starting-a-conversation-proactively I haven't tried to do it so I can't unfortunately give you some more insight but if you need help with it feel free to create a post in #1111009377525186570 and people with more knowledge about it than me can help you. When you say show the chat, do you mean start the chat or what do you mean?