Hey @bulky-crayon-26011 , if you want your bot to give info about certain products, you simply have to add your products into a table. And yes, you can integrate with Whatsapp for free (on our end). I'm not 100% sure if WhatsApp charges on their end. You can find more info here: https://business.whatsapp.com/products/platform-pricing Hadn't seen @fresh-fireman-491 's answer 🙂 !